Privacy Policy

Last updated: January 2025

This Privacy Policy explains how Okenu Auto Repair collects, uses, and protects the information you provide when you contact us, request an estimate, or use our website. By using our website or services, you agree to the practices described below.

1. Information We Collect

We collect the information you voluntarily provide when you submit a form, request an estimate, or communicate with our team. This may include your name, phone number, email address, vehicle information, and details about the auto repair or maintenance project you are interested in.

2. How We Use Your Information

We use your information to respond to your inquiries, prepare and deliver estimates, schedule and coordinate service appointments, follow up on your requests, and provide customer support. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Mobile Information and SMS

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you opt in to text messages from Okenu Auto Repair, message frequency may vary and message and data rates may apply. Reply HELP for assistance or STOP to opt out at any time. See our Terms & Conditions for our full messaging agreement.

4. Cookies and Analytics

We use cookies and similar technologies to understand how visitors use our website and to improve site performance. You can set your browser to reject cookies, though some parts of the site may function differently as a result.

5. Data Security

We use reasonable physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, loss, or misuse. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.

6. Your Rights

You may request access to the personal information we hold about you, ask us to correct inaccurate details, or request that we delete your contact information from our records. To make a request, contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of those changes.

8. Contact Us

If you have any questions about this Privacy Policy, contact Okenu Auto Repair at info@okenuautorepair.com or call (555) 123-4567.